Generative AI and Its Role in Transforming B2B Buyer Journeys
B2B buyer journey in the contemporary landscape has outgrown static campaigns and linear funnels. Progressive decision-makers expect immediate, contextual and insight-based interactions. Generative AI is a fundamental shift in how firms provide these expectations, including scaled personalization, intelligent conversations and predictive guidance. For executives, the most important decisions center on the tangible aspects of generative AI. It is not simply an overlay to an existing layer of technology; it is the beginning of building the architecture of engagement in an increasingly competitive and digital marketplace. What is Generative AI Generative AI refers to artificial intelligence systems which are capable of...
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