In this article, we discuss the company called Carisma which provides effective services in the automotive industry. Carisma works with the vision to bring transparency to the automotive industry with its visual services reports and helps auto workshops with instant customer feedback.
About Carisma Pty Ltd
Carisma Pty Ltd is an Australian-based automotive company that helps auto workshops build trust with their customers through visual reports. It was established in the year 2017 and founded by Tyson Young, Lloyd Young, and Dr. Gill. Tyson Young is a co-founder and CEO, Lloyd Young is the lead designer, and Dr. Gill scientific co-founder of Carisma Pty Ltd.
Carisma provides services to auto workshops to build trust with their customers in turn increase their sales. Its visual service reports provide customers with all the details of information done during the service. These visual reports communicate automotive concepts simply along with educating, retaining, and building trust with customers. The mission of the company is to bring transparency to the automotive industry.
Carisma provides effective service through its unique features. The software helps in tracking the progress of each job. One can take a snap or photo of vehicles and generate an image stream of each service. Once the work is completed owner can create a visual report and send it to customers in SMS and email format. This is beneficial to increase social media reviews and get faster customer feedback.
Carisma software application helps you to reduce time on your phone and job easier, Carisma visual report is effective in replacing the 15-minute explanation of difficult concepts. Instant customer feedback helps boost social media reviews, owners can easily get to know how their customers feel. A single click helps owners to know their happy customers as the app automatically points the reviews to the Facebook page. Owners can also manage customer feedback faster while enjoying the positive reviews and responding to the rest. The users can protect themselves from accidents or dangerous situations. Carisma keeps a record of pre-existing damage before commencing any work to avoid unnecessary misunderstandings. Hence, detecting and providing the vehicle conditions well before helps to avoid nasty surprises.
Features of Carisma
Carisma provides visual reports through which owners can confidently sell and show what they have exactly fixed in the customer’s vehicle. Technicians are proudly displayed on visual reports for recognition of their hard work. Instant customer feedback helps in increasing sales. Social media reviews are increased by following up on them through e-mail. Photos from the workshop are uploaded to user’s dashboards from the Carisma. Any queries or questions of the customers can be answered with the help of the live chat option. The visual reports are sent to customers easily via email and SMS where customers can approve work quickly.
Pricing of Carisma depends on the services and packages you take. Carisma takes no fees for small workshops, including 1 visual report/day, 1 technician, Instant customer feedback, mobile app, email and SMS, and live chat support. The most popular one is the independent plan where Carisma charges $45*/ month, it is for independent workshops that service a few vehicles per day. This package includes 5 visual reports per day, 5 technicians, and a social media reviews booster.
Conclusion
Carisma is an automotive company that helps auto workshops build trust with their customers and increase sales with visual reports. This also helps to increase social media reviews and instant customer feedback. The features offered by Carisma provide transparency to the automotive industry with their effective visual report service. Hence Carisma with its innovative services makes tasks of providers and customers easier.